Fidelity Communications strives to provide our customers with the fastest, most reliable service. In order to do this, we conduct regular maintenance which helps to keep our infrastructure strong and running at optimal performance. We try to complete our maintenance during the time when we have the smallest number of users utilizing our network - typically during the overnight hours. We apologize for any inconvenience this may cause and appreciate your patience as we work on improving your service. 

To check to see if there is maintenance taking place in your area, please contact us at 1-800-392-8070.